Refund policy

At The Equestrian Lifestyle, we want you to love every item you purchase. If something isn’t quite right, we’re happy to help with an exchange or store credit.

Eligible items may be returned within 30 days of delivery and must be unused, unwashed, in original condition, and have all tags attached.

Because many of our products are sourced from specialty equestrian brands and suppliers, returns are eligible for store credit or exchange only. We are unable to offer refunds for returned merchandise unless an item arrives damaged, defective, or incorrect.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and your order number so we can resolve the issue as quickly as possible.

Customers are responsible for return shipping costs unless the return is due to our error.

To begin a return or exchange, please email us with your order number and details of the item(s) you’d like to return.

Thank you for supporting our small business. We appreciate the opportunity to serve you and be part of your equestrian journey.

Ride with Passion • Live with Grace